FAQs

All You Need To Know

How do I book?

You can make your reservation by calling us at 07984620256 | 8 am to 8 pm 7 days a week or you can enquire about availability by using our contact form.

1.

How do I pay?

We offer a lot of flexibility in payment methods. We gladly accept cash and payment on card. Payment is taken either at booking or on delivery.

3.

How much does an inflatable or castle cost to run on electricity?

We only use the most economic blower fans (Gibbon). Each inflatable will use between £0.50 and £1 of electricity per day.

5.

What happens if it rains?

All our bouncy castles come with rain covers and all our extension leads are fully waterproof so rain won't stop play.  Of course, the equipment may become wet and slippery and then it is down to parental discretion as to whether the inflatable is deemed safe to use.

7.

Are you insured?

Yes, we have £5,000,000 public liability insurance, which covers any accidents and injuries caused by our equipment failing or from incorrect or unsafe installation.

9.

How much room do I need?

You will. need to add at least 3 ft around the perimeter So approximately 14 ft x 18 ft for an 11ft x 15ft bouncy castle. Please make sure you are vertically clear of branches or wires. You will need an area free of about 15ft high.

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When do you hire?

We hire 362 days a year, day or night, indoors or outdoors.

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How many children can fit in a bouncy castle?

Generally speaking 6 - 12 children at one particular time. This really does depend on the size of the children and bouncy castle hired.

16.

Do you send a booking confirmation?

Yes, once you have made your booking, we will send you a confirmation email with your booking reference, all the details of your booking and any additional information or documentation you require.

2.

Do you offer discounts?

Yes, we offer discounts depending what you would like to hire and midweek hire. 

4.

We need a bouncy castle with a PIPA or RPII Annual Test Certificate and Tag!

No problem, all of our bouncy castles have PIPA Certificates and Tags which are in date. This is required by many local authorities and venues.

6.

What surfaces can your inflatables be placed on?

All of our inflatables can only be placed outside on grass, as they require pegging down to stop them moving and blowing away. Or setup indoors on a hard surface.

8.

Will I need to provide anything?

All of our equipment requires a 13amp 240Volt standard socket within thirty meters of the inflatable unit.

10.

Can I hire your bouncy castles and inflatables and inflate them indoors?

Yes, we hire all of our inflatables, bouncy castles indoors if required. A minimum 10ft ceiling height is needed for most of our smaller castles and 15ft for the slides.

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Can I hire A bouncy Castle overnight?

You are more than welcome to hire the Bouncy Castles overnight if. required. This will be an additional charge of £30.00.

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