TERMS AND CONDITIONS OF USE

 

  • All persons operating, supervising or using any equipment supplied by Pounce and Tumble, must read and understand the terms and conditions and agree to adhere to the at all times.

  • Pounce and Tumble takes no responsibility for the safety of persons using the equipment.

  • It must be ensured that anyone with a history of back or neck problems, or who suffers from any heart complaint, is feeling unwell or is pregnant does not use our inflatable equipment or other equipment which may cause harm.

  • It must be ensured that the unit is left in an agreed, safe location, securely anchored to the ground and that the safety equipment (mats, pegs, sandbags etc.) are set up appropriately. All anchor security should be checked on a regular basis to ensure the unit is secured.

  • It must be ensured that all electrical appliances are left in a safe working order, with a circuit breaker in place. No person should interfere with any electrical equipment.

  • It must be ensured that all inflatables/hired equipment are supervised at all times by a responsible adult and that any boisterous behaviour is stopped immediately. This includes stopping anyone from sitting on the sides or climbing or hanging from the walls or beams.

  • Any loss or damage to the equipment, caused by misuse or neglect for any reason, shall deem the hirer liable for repair or replacement costs and loss of business.

  • No cigarettes, food or drink should be taken onto any of our inflatables or equipment at any time. Persons under the influence of drink or drugs should not use the equipment.

  • No fires or barbeques should be near any of our inflatables.

  • In the event that the blower fan stops working, you must ensure that all users get off the inflatable immediately.

  • No face paints, party poppers, coloured streamers or silly string should be used either on or near any of our inflatables.

  • It must be ensured that footwear or other hard or sharp objects are removed, this does include spectacles.

  • It must be ensured that all inflatables are not used should they become wet. Any wetness or bubbling (which is normal) must be dried immediately with a clean towel.

  • The hirer is responsible for arranging a suitable location and access for delivery and collection at the agreed times, as per the booking. Pounce and Tumble accept no liability for any damage caused to property at any time or in any circumstances.

 

 

TERMS AND CONDITIONS OF BUSINESS

 

 

  1. The "Client" means the person/s, organisation or company booking the equipment, act or entertainment with the "Company".

  2. The "Company" means Pounce and Tumble.

  3. Dry' hire is the hire of equipment for the 'client' to operate and supervise themselves. (unmanned)

  4. Wet' hire is the hire of equipment or entertainment accompanied by a representative of the 'company' to supervise the use of the booked equipment or entertainment. (manned by our trained staff)

  5. All equipment remains the property of the company at all times.

  6. By placing an order with us either verbally or online it is deemed that the customer has read, understood and fully agreed to and is bound by all our terms and conditions of hire.

  7. In the event of traffic or other uncontrollable circumstances preventing us from being able to fulfil our contracted obligations, our liability shall be limited to a refund of any monies paid in relation to the contracted event or a pro rata reduction in the hire fee in the event of a delayed start. No further compensation will be paid irrespective of any loss of earnings.

  8. Advertised prices are subject to change without prior notification.

  9. The company reserves the right to charge interest on all overdue accounts at 2% above its banker’s current interest rate.

  10. Cancellations within 4 weeks prior to large bookings over £300. will be charged at 75% of order value. Cancellations within 2 weeks prior to large bookings over £300. will be charged at 100% of order value. All hires under £300. pounds will only be payable in full if cancelled within 24 hours prior to delivery. This is due to the work that has gone into organising the equipment, testing and staff commitments which will have to be paid for regardless of whether your event or party takes place.

  11. All booking fees and deposits are none refundable.

  12. The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.

  13. All sizes quoted are approximate.

  14. All goods remain the property of the company at all times.

  15. The company reserve the right to amend or alter any product specifications without prior notice.

  16. All hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded.

  17. The company reserve the right to refuse delivery if the venue or site is deemed to be unsuitable by our delivery personnel or if the client has failed to notify the company of any delivery obstructions such as stairs or excessive loading distances from our vehicle to the installation site. In such a case no refund will be given and the full hire fee will be due.

  18. Please bear in mind that all our items are weather sensitive. Inflatables being more sensitive than most. Our policy is that we will turn up regardless of the weather conditions and install the equipment as agreed, However safety is paramount and although items may be installed they may not be suitable for use during some conditions such as wind, rain and other potentially dangerous factors. We will not compromise on safety and our decision is final, regardless of the loss of revenue or expense on your part. Please remember that inflatables shall not be used in wind conditions above 24mph and in wet conditions. The hirer will remain responsible for suitable action to be taken to avoid injury unless our staff have been provided to assist at an additional cost. The Beaufort scale of wind force has been listed above to assist with your decisions. Please print a copy of this for use with an anemometer on the day. If you don't have one, please let us know in advance and we will be happy to provide one on the day for you free of charge. After all, safety is paramount!

  19. The client is responsible for ensuring that suitable security and crowd control measures are in place prior to the start of the event.

  20. The company reserves the right to cease operation and remove hired equipment from the site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases, no refund will be given and full contracted fees will be due to the company.

  21. The client agrees to indemnify the company for any damage or theft of the company’s equipment whilst on hire.

  22. The company accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.

  23. No equipment will be set up or left without full payment unless agreed in advance in writing.